How fakes reach people
- Search ads. Scammers buy ads on a brand's name so a fake shows up above the real result.
- Lookalike addresses. One letter changed, a hyphen added, a different ending.
- Fake social accounts and groups that copy a project's name and logo, then message people who ask for help.
- Fake apps in app stores or as downloads.
What a real swap never asks for
- Your seed phrase or private keys. No swap, wallet or support person needs them. Anyone who asks is trying to empty your wallet.
- A wallet connection and a signature. Lethe never asks you to connect a wallet: a swap like this only needs you to send coins to a deposit address. On a site that should work that way, a “connect wallet” prompt is a warning sign, because signing an approval can let someone move your tokens.
- An extra payment to release a swap, such as a “verification fee”, an “unlock fee” or a “tax”. A real payout or refund never requires sending more coins.
- A conversation you didn't start. Real support doesn't message you first.
Make sure you're on the right site
- Open it from a bookmark, not from ads or links in chats.
- Install it as an app. Lethe can be installed from the browser: Install the app in the menu or the footer, or Share and then Add to Home Screen on an iPhone. It then opens from your home screen, never from a search result.
- Check the address bar before you enter anything, especially after following a link. Lethe's only address is letheswap.com.
- Take the deposit address only from your order page. Lethe shows it only after the exchange has opened your trade, together with the exchange's name and the trade's IDs.
Fake support and impersonators
Lethe's official accounts are only the ones linked at the bottom of every page, such as its Telegram channel. There's no X, Instagram, Discord or Facebook account and no other Telegram group. These accounts post notices; they never message anyone first.
Impersonators tend to appear when something goes wrong: a swap is slow and someone offers to “fix” it. Your swap's real status is on your order page, which you can open any time with your order code through Track order. Nobody can speed up a swap in exchange for your seed phrase or an extra payment.
Signs of a fake swap site
- Rates far better than everyone else's. Real offers for the same swap sit within a few percent of each other.
- No way back to your order after you send: no order code, no status page.
- A deposit address shown before you've even entered your receiving address.
- Pressure: countdowns that restart, “limited” bonuses, a chat window pushing you to send now.
- Any request for a seed phrase, a wallet connection or an extra fee.
If you think you've found a fake
Don't send anything. If you already did, save the transaction ID and the site's address. Payments to a scammer can't be reversed, and anyone offering to recover them for a fee is usually running a second scam. You can warn others, and report the site through your browser's phishing report and to the company that registered or hosts its domain.
For anything about Lethe, only the accounts linked on the site speak for it. If an account anywhere else uses the Lethe or LetheSwap name and isn't linked there, it isn't us. More on keeping your coins safe: seed phrase safety and hardware wallets.
